---
title: IHI Customer Feedback Blog | results
description: results |
---

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# IHI Customer Feedback Blog

## [Results Review: Priorities, End-of-Life Care, and Medication Safety](https://forms.ihi.org/feedbackblog/bid/398940/Results-Review-Priorities-End-of-Life-Care-and-Medication-Safety)

 Posted by [Lilly Stairs](https://forms.ihi.org/feedbackblog/author/lilly-stairs) on Thu, October 23, 2014 @ 03:06 PM

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Thank you for sharing your valuable feedback with us on the critical topics from October's survey. Check out some of the results below. 

#### October 2014 Customer Feedback Survey

![Oct survey summary data Page 1](https://forms.ihi.org/hs-fs/file-1939480805-jpg/images/oct_survey_summary_data_page_1.jpg?width=704&height=625&name=oct_survey_summary_data_page_1.jpg)

![Oct survey summary data Page 2](https://forms.ihi.org/hs-fs/file-1935555088-jpg/images/oct_survey_summary_data_page_2.jpg?width=713&height=631&name=oct_survey_summary_data_page_2.jpg)

![Oct survey summary data Page 3](https://forms.ihi.org/hs-fs/file-1935560268-jpg/images/oct_survey_summary_data_page_3.jpg?width=714&height=846&name=oct_survey_summary_data_page_3.jpg)

Thank you again for responding. We hope to hear from you next month!

Best,

Lilly

[lstairs@ihi.org](mailto:lstairs@ihi.org)

 

 

 

 

 

 

 

 

 

 0 Comments [Click here to read/write comments](https://forms.ihi.org/feedbackblog/bid/398940/Results-Review-Priorities-End-of-Life-Care-and-Medication-Safety#comments-listing)

 Tags: [results](https://forms.ihi.org/feedbackblog/topic/results), [blogs](https://forms.ihi.org/feedbackblog/topic/blogs), [end-of-life care](https://forms.ihi.org/feedbackblog/topic/end-of-life-care), [The Conversation Project](https://forms.ihi.org/feedbackblog/topic/the-conversation-project), [patient safety](https://forms.ihi.org/feedbackblog/topic/patient-safety), [priorities](https://forms.ihi.org/feedbackblog/topic/priorities), [medication safety](https://forms.ihi.org/feedbackblog/topic/medication-safety)

## [Results Review: New Management and Improvement Programs](https://forms.ihi.org/feedbackblog/bid/396272/Results-Review-New-Management-and-Improvement-Programs)

 Posted by [Lilly Stairs](https://forms.ihi.org/feedbackblog/author/lilly-stairs) on Thu, September 11, 2014 @ 03:26 PM

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Thank you for taking time out of your busy schedules to fill out our September Customer Feedback Survey. Below you can see some of the results from questions about new IHI management and improvement programs! 

### September 2014 Customer Feedback Survey

![September customer survey results Page 1](https://forms.ihi.org/hs-fs/file-1599467819-jpg/images/september_customer_survey_results_page_1.jpg?width=599&height=585&name=september_customer_survey_results_page_1.jpg)![September customer survey results Page 2 resized 600](https://forms.ihi.org/hs-fs/file-1603040812-jpg/images/september_customer_survey_results_page_22-resized-600.jpg)![September customer survey results Page 3 resized 600](https://forms.ihi.org/hs-fs/file-1600370778-jpg/images/september_customer_survey_results_page_32-resized-600.jpg)![September customer survey results Page 4 resized 600](https://forms.ihi.org/hs-fs/file-1600370813-jpg/images/september_customer_survey_results_page_42-resized-600.jpg)Thanks again for responding and checking out the results! 

Lilly

[lstairs@ihi.org  ](mailto:lstairs@ihi.org)

 0 Comments [Click here to read/write comments](https://forms.ihi.org/feedbackblog/bid/396272/Results-Review-New-Management-and-Improvement-Programs#comments-listing)

 Tags: [results](https://forms.ihi.org/feedbackblog/topic/results), [management](https://forms.ihi.org/feedbackblog/topic/management), [improvement](https://forms.ihi.org/feedbackblog/topic/improvement)

## [Results review: blogs, pain management, and health care workforce wellness](https://forms.ihi.org/feedbackblog/bid/393838/Results-review-blogs-pain-management-and-health-care-workforce-wellness)

 Posted by [Jameson Case](https://forms.ihi.org/feedbackblog/author/jameson-case) on Fri, August 08, 2014 @ 12:21 PM

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Thank you so much for participating in the July Customer Feedback Panel survey. We got some great results on some interesting questions about other QI organizations, health care improvement blogs, pain management programming, and wellness program for health care workers.

See the aggregated results below:

![2If IHI were to offer a web based program on pain management   how likely would you be to enroll resized 600](https://forms.ihi.org/hs-fs/file-1399854481-png/images/2if-ihi-were-to-offer-a-web-based-program-on-pain-management---how-likely-would-you-be-to-enroll-resized-600.png)

![2how likely would you be to enroll in a webinar series on enhancing the health and well being of the health care workforce resized 600](https://forms.ihi.org/hs-fs/file-1398910173-png/images/2how-likely-would-you-be-to-enroll-in-a-webinar-series-on-enhancing-the-health-and-well-being-of-the-health-care-workforce-resized-600.png)

![2how familiar are you with the IHI blogs resized 600](https://forms.ihi.org/hs-fs/file-1399854456-png/images/2how-familiar-are-you-with-the-ihi-blogs-resized-600.png)

 

![2how often do you read IHI blog posts resized 600](https://forms.ihi.org/hs-fs/file-1402166237-png/images/2how-often-do-you-read-ihi-blog-posts-resized-600.png)

Thanks again for responding!

My Best,

Jameson

 0 Comments [Click here to read/write comments](https://forms.ihi.org/feedbackblog/bid/393838/Results-review-blogs-pain-management-and-health-care-workforce-wellness#comments-listing)

 Tags: [results](https://forms.ihi.org/feedbackblog/topic/results), [blogs](https://forms.ihi.org/feedbackblog/topic/blogs), [pain management](https://forms.ihi.org/feedbackblog/topic/pain-management), [workforce wellness](https://forms.ihi.org/feedbackblog/topic/workforce-wellness)

## [Results review: 2015 Summit, and Person- and Family-Centered Care (PFCC)](https://forms.ihi.org/feedbackblog/bid/384288/Results-review-2015-Summit-and-Person-and-Family-Centered-Care-PFCC)

 Posted by [Jameson Case](https://forms.ihi.org/feedbackblog/author/jameson-case) on Tue, April 29, 2014 @ 10:19 AM

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We really appreciate you taking the time to answer our survey on the 2015 International Summit and our PFCC work. The results of the multiple choice questions are below for your reference:

![Summit chart for 4 24 survey   image resized 600](https://forms.ihi.org/hs-fs/file-706753627-jpg/images/summit_chart_for_4-24_survey_-_image-resized-600.jpg)

![PFCC chart for 4 24 survey   image Page 1 resized 600](https://forms.ihi.org/hs-fs/file-698896679-jpg/images/pfcc_chart_for_4-24_survey_-_image_page_1-resized-600.jpg)

![PFCC chart for 4 24 survey   image Page 2 resized 600](https://forms.ihi.org/hs-fs/file-704479921-jpg/images/pfcc_chart_for_4-24_survey_-_image_page_21-resized-600.jpg)

Thanks again!

Jameson  
[jcase@ihi.org](mailto:jcase@ihi.org) 

 0 Comments [Click here to read/write comments](https://forms.ihi.org/feedbackblog/bid/384288/Results-review-2015-Summit-and-Person-and-Family-Centered-Care-PFCC#comments-listing)

 Tags: [results](https://forms.ihi.org/feedbackblog/topic/results), [Summit](https://forms.ihi.org/feedbackblog/topic/summit), [Person- and Family-Centered Care](https://forms.ihi.org/feedbackblog/topic/person-and-family-centered-care)

## [Results review: excursion destinations; raffle prizes; and Quality, Cost, and Value](https://forms.ihi.org/feedbackblog/bid/382351/Results-review-excursion-destinations-raffle-prizes-and-Quality-Cost-and-Value)

 Posted by [Jameson Case](https://forms.ihi.org/feedbackblog/author/jameson-case) on Thu, April 10, 2014 @ 02:07 PM

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Our second survey had an increased response rate which is great news! We had a varied set of questions and got some great feedback. Here are the results for the survey questions:

![summary with numbers 4 10 Page 1 resized 600](https://forms.ihi.org/hs-fs/file-657294371-jpg/images/summary_with_numbers_4-10_page_1-resized-600.jpg)

![summary with numbers 4 10 Page 2 resized 600](https://forms.ihi.org/hs-fs/file-651544534-jpg/images/summary_with_numbers_4-10_page_2-resized-600.jpg)

![summary with numbers 4 10 Page 3 resized 600](https://forms.ihi.org/hs-fs/file-655498623-jpg/images/summary_with_numbers_4-10_page_3-resized-600.jpg)

 

 

Any questions? Email me at [jcase@ihi.org](mailto:jcase@ihi.org).

Thanks,

Jameson

 0 Comments [Click here to read/write comments](https://forms.ihi.org/feedbackblog/bid/382351/Results-review-excursion-destinations-raffle-prizes-and-Quality-Cost-and-Value#comments-listing)

 Tags: [results](https://forms.ihi.org/feedbackblog/topic/results), [cost](https://forms.ihi.org/feedbackblog/topic/cost), [incentives](https://forms.ihi.org/feedbackblog/topic/incentives), [quality](https://forms.ihi.org/feedbackblog/topic/quality), [excursions](https://forms.ihi.org/feedbackblog/topic/excursions), [value](https://forms.ihi.org/feedbackblog/topic/value)

## [Results review: 3 question survey on the physician engagement expedition](https://forms.ihi.org/feedbackblog/bid/380093/Results-review-3-question-survey-on-the-physician-engagement-expedition)

 Posted by [Jameson Case](https://forms.ihi.org/feedbackblog/author/jameson-case) on Mon, March 24, 2014 @ 03:32 PM

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Hello all,

We got great results from our first survey on our physician engagment web-based program. We had a 17% response rate and some interesting results out of the three questions. I have shared those with you below:

![physician Q1 resized 600](https://forms.ihi.org/hs-fs/file-609532345-jpg/images/physician_q1-resized-600.jpg)

![physician Q2 resized 600](https://forms.ihi.org/hs-fs/file-600216399-jpg/images/physician_q2-resized-600.jpg)

![physician Q3 resized 600](https://forms.ihi.org/hs-fs/file-606809691-jpg/images/physician_q3-resized-600.jpg)

Let us know if you have any questions!

Thanks,

Jameson

 0 Comments [Click here to read/write comments](https://forms.ihi.org/feedbackblog/bid/380093/Results-review-3-question-survey-on-the-physician-engagement-expedition#comments-listing)

 Tags: [results](https://forms.ihi.org/feedbackblog/topic/results), [physician engagement](https://forms.ihi.org/feedbackblog/topic/physician-engagement)

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