IHI Customer Feedback Blog

Thank you so much for participating in the July Customer Feedback Panel survey. We got some great results on some interesting questions about other QI organizations, health care improvement blogs, pain management programming, and wellness program for health care workers.

See the aggregated results below:

Thanks again for responding!

My Best,

Jameson

Thank you once again for participating in our survey earlier this month. We had a great response rate with 68 of you answering the survey — and three of those folks got $25 Starbucks gift cards!

As always, we want to make sure you know the results of the survey. The responses on the multiple choice questions are below for your reference:

Potential program description (for Q10, Q11, Q12): IHI is developing a program on quality improvement measurement that would address all of the measurement elements featured in the previous question. It would include an initial webinar, a two-day classroom-based workshop, and a follow-up webinar. Participants would be expected to join all three sessions. Participants would also be urged to identify a work-related project, which would become the focus of workshop exercises and follow-on activities. A total of 14 units of continuing medical education will be available to students who participate in all three. 

Thank you!
Jameson
jcase@ihi.org

We really appreciate you taking the time to answer our survey on the 2015 International Summit and our PFCC work. The results of the multiple choice questions are below for your reference:

Thanks again!

Jameson
jcase@ihi.org 

Our second survey had an increased response rate which is great news! We had a varied set of questions and got some great feedback. Here are the results for the survey questions:

Any questions? Email me at jcase@ihi.org.

Thanks,

Jameson

Hello all,

We got great results from our first survey on our physician engagment web-based program. We had a 17% response rate and some interesting results out of the three questions. I have shared those with you below:

Let us know if you have any questions!

Thanks,

Jameson

Welcome to IHI’s customer panel — our entire staff is very appreciative of your participation! We rely on your knowledge and opinions to help us shape our work and provide the right offerings to help change health and health care for the better.

Our hope is to get your feedback periodically through a survey or by asking an open-ended question. The results of our surveys and questions will be posted to this blog, where we will engage in discussions with you about our work and how we can help you solve your biggest challenges. Please note: only you and IHI staff will see the contents of the blog (we ask that you do not share the link).

Please email me at jcase@ihi.org if you have any questions or concerns, and if you have any thoughts on how best to contact you.

It is especially important for us to know how often we can contact you (once a week, twice a month, etc.). Please comment below and let us know — your time is important to us!

And now... the first survey!

My best,

Jameson Case, MS
Marketing Manager, IHI