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People who have psychological safety in their workplace feel comfortable speaking up about concerns without fear of embarrassment or retribution. In a new video activity, Amy Edmondson makes a compelling case for the need for psychological safety in health care. Edmondson, the Novartis Professor of Leadership and Management at Harvard Business School, describes four key outcomes associated with a psychologically safe work environment, including benefits for both individuals and organizations, such as improved risk management and job satisfaction. Watch the video and lead a discussion.
In a recent blog post and video, IHI’s CEO Derek Feeley channels Aaron Antonovsky, who said that health is more than the absence of disease. “I believe joy in work is more than the absence of burnout,” Feeley says. He talks frankly about the challenges of preaching joy to a burned-out audience, and says practical tools and proven methods hold the keys to overcoming skepticism and creating change. Learn more from the new white paper, IHI Framework for Improving Joy in Work.
Jenna Smith-Forrester, Chapter President at the University of British Columbia, recalls the moment the Open School Canadian Regional Leader, Andrea Jones, pitched the idea of them working together to plan a regional conference — the first event of its kind in Canada. “My initial reaction was to reject the idea outright,” the Open School Chapter Leader writes. But she realized the event would be a success, based on a list of key factors. Together, she and Andrea share the list and five other important pieces of advice for planning a large-scale Chapter event in this new blog post.