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This Week at the Institute for Healthcare Improvement
January 29, 2018
Tackling the Mental Health Crisis in Emergency Departments

An increasing number of US emergency department (ED) visits are related to mental health or substance abuse, yet EDs remain poorly equipped to address individuals’ needs. A new IHI-authored Health Affairs Blog post looks at upstream solutions to providing better behavioral health care in the ED, and describes an IHI/Well Being Trust initiative to develop solutions.

End-of-Life Care: When Clinicians Don't Want What Patients Want

To improve end-of-life care, we must learn what matters most to our patients — and what matters most to us as health care professionals, to better understand our own biases. IHI faculty Dr. Lauge Sokol-Hessner shares a personal experience of when his own beliefs about good end-of-life care were at odds with his patient’s desire for “everything.”

Practicing More Careful and Thoughtful Diagnosis: WIHI, February 8

What role does diagnosis play in overprescribing and overtreatment? There’s a long history of health care rushing to order prescriptions and tests, and growing concern about unacceptable rates of diagnostic errors. Join us for the next WIHI (Thursday, February 8, 2-3pm ET) to learn about changes that could lead to improving diagnosis.




Measuring Harm with the Global Trigger Tool

The use of “triggers,” or clues, to identify adverse events is an effective method for measuring the overall level of harm from medical care in a health care organization. Watch a short video that explains the difference between error and harm, and use the IHI Global Trigger Tool White Paper to implement this methodology.

IHI Focus Area Spotlight

Improvement Capability: Quality Improvement Explained in Four Everyday Objects

Person- and Family-Centered Care: How to Help Family Caregivers Provide Safer Care

Patient Safety: Improve the Specialty Referral Process, Improve Safety

Quality, Cost, and Value: Blended Accountability Model for Value-Based Programs

Triple Aim for PopulationsReport on Equity in Health Care Quality

Look for
IHI’s office has moved!

IHI’s office has moved! We are now located at 53 State Street, 19th Floor, Boston, MA 02109. Telephone numbers and email addresses remain the same.

2018 Patient Safety Awareness Week

Join us for Patient Safety Awareness Week, March 11-17. Each year, IHI’s United in Patient Safety campaign culminates in this week dedicated to increasing safety awareness among health professionals and the public.

One Day Your Mind May Fade. At Least You'll Have a Plan.

One Day Your Mind May Fade. At Least You’ll Have a Plan.”: Planning for end-of-life care can be especially challenging for those with dementia. A New York Times article discusses dementia-specific resources like The Conversation Project’s Starter Kit.

Sign Up

Creating an Information Technology Enabled Culture of Safety in Acute Care Settings
Free webinar February 1 (2-3pm ET)

Improvement Advisor Professional Development Program
First webinar February 13
In-person program begins April 3 in Boston, MA

2018 IHI Change Conference: Radical Redesign for Complex Systems
April 19-20 in Washington, DC

Advanced Measurement for Improvement
April 24-25 in Boston, MA

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