Our 8th Anniversary, How to Tell a Mother Her Child Is Dead, and Forum Storyboards
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September 14, 2016

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The IHI Open School is an innovative learning community where you can take free online courses, earn certificates, network with peers and experts, and gain confidence and skills in quality improvement and patient safety to change health care. Receive our newsletter from a friend? Click here to sign up.

Captured_2.pngDr. Don Goldmann is a well-known physician, educator, and … gardener? In this short video, Dr. Goldmann invites us into his home garden and uses a priority matrix — a useful tool in any improvement work — to determine which types of kale he plans to grow next year.

This month, the IHI Open School is celebrating our birthday. Eight years ago, IHI launched the Open School to educate the next generation of health care leaders in the skills and methods they weren’t getting in the classroom. Today, more than 330,000 students and residents have taken one of our online courses, and learners have also founded more than 800 Chapters in 84 countries. Learn more in OS 101: Introduction to the IHI Open School.

We don’t usually share such an emotional piece in our newsletter, but we were struck this week when we read Dr. Naomi Rosenberg’s haunting advice on how to communicate the worst news to a child’s mother in The New York Times. “You never stand,” she writes. “If there are no seats left, the couches have arms on them.” Learn more about communicating bad news in this video short.
Chapter Updates

[Itching for a chance to share your Chapter achievements or quality improvement projects? There’s no better stage than at the upcoming IHI National Forum in December. All students and residents are invited to submit a storyboard by October 15, 2016. Three students will be selected to present during a special session and receive free conference admission. Click here to submit a storyboard, and read more about opportunities for students at the Forum here.

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