The IHI Open School is an innovative learning community where you can take free online courses, earn certificates, network with peers and experts, and gain confidence and skills in quality improvement and patient safety to change health care.
Physicians can play a leadership role in helping health care organizations achieve their strategic goals — but they need to hone a skill set that medical school doesn’t always teach. In this video, Dr. Marilu Bintz, Vice President of Gundersen Health System in Wisconsin, USA, explains how to develop physicians into leaders within a health care organization. If you’re interested in learning more about how to develop your leadership skills, check out L 101: Becoming a Leader in Health Care.
During one of the busiest times of her life, IHI Project Manager Alyssa Williams pushed herself to write a graduation speech. She had all the makings of a great success story: She was about to earn an advanced degree, she had worked hard and overcome many obstacles, she was dreaming big. So what happened when Alyssa’s speech was rejected? Read what she learned from taking a risk and facing failure in her blog post about the graduation speech no one heard.
What would happen if hospitals treated affronts to patients’ dignity as seriously as they do infections? One hospital in Boston is redefining “preventable harm” to include patient reports of emotional harm and loss of dignity. Patient safety staff will sort these events into categories based on their nature and severity and investigate how they occurred — just as they do for incidents of physical harm. Read more in The Boston Globe, and brush up on person- and family-centered care in PFC 101: Dignity and Respect.
A few months ago, some Open School Chapter Leaders on the West Coast accomplished an impressive feat: They successfully hosted 160 health professions students and a cohort of interprofessional keynote speakers for the very first West Coast Regional Conference. “Planning a conference of this scope and size was a daunting task,” write the conference organizers. So how did they pull it off? Kelsey Priest, Rebekah Bally, and Cally Kamiya look back on the experience and offer five tips in a new Open School blog post.