Updates for Our Learning Community
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July 15, 2015

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The IHI Open School is an innovative learning community where you can take free online courses, earn certificates, network with peers and experts, and gain confidence and skills in quality improvement and patient safety to change health care.

chapter_mapWhat if, with a click, you could connect with people all over the world who are working to improve health care? With the new Open School Chapter Map, you can see a bird’s-eye view of every Open School Chapter, zoom in to learn more about a specific Chapter, and contact a Chapter’s leaders with the click of a button. It’s that simple, and once you connect with a Chapter, here are nine reasons to join
 
Chapter Leaders: What do you want the world to know? Help us keep the Chapter Map updated by providing us with the latest information about your members, interests, and activities! 
Nora Boström died in November 2013 after her fourth central line– associated bloodstream infection (CLABSI) just before her fourth birthday. Research shows CLABSIs are almost always preventable, and the case would have  been tragic in any circumstance. But according to a new article from Voxwhen safety  experts Peter Pronovost and Ashish Jha saw the  hospital’s response, they identified another tragedy: “It demonstrated the exact wrong way for hospitals to respond to accusations of harm: refusing to engage with the patient or family further or to discuss the possibility that something may have gone wrong.” How can health care do better? Learn more in PS 105: Communicating with Patients after Adverse Events.
Community Updates
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Welcome, New Chapters

Security Forces Hospital MakkahSaudi Arabia

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Dr. Rachel Hathaway, seven other internal medicine residents, and one quality leader — with support from the IHI Open School Quality Improvement Practicum “as scaffolding” — recently set out to improve annual depression screening for patients with diabetes at a Somerville, Massachusetts, primary care clinic. “We thought that choosing a project that related to broader institutional improvement efforts would allow us to understand how institutional change occurs,” writes Dr. Hathaway, “and to leverage institutional resources and relationships to help our project succeed.” Did the project succeed? It sure did — find out how in a new Open School blog post.
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