The IHI Open School is an innovative learning community where you can take free online courses, earn certificates, network with peers and experts, and gain confidence and skills in quality improvement and patient safety to change health care. Receive our newsletter from a friend? Click here to sign up.
How great would it be to have all the tools and templates you need to launch and manage a successful improvement project in one place? Look no further than IHI’s new Quality Improvement Essentials Toolkit. Each of the ten tools (driver diagram, run chart, PDSA worksheet — plus seven more) includes instructions, an example, and a blank template to make your life easier. Download the complete toolkit with all ten tools, or download individual tools as you need them to guide your improvement work.
Should doctors ask patients about sexual orientation and gender identity? A new study from JAMA Internal Medicine found most patients wanted providers to know, but the majority of health professionals found the topic uncomfortable. The New York Times explores why this is a lost opportunity to improve clinical care and population health. Learn more about understanding patients as individuals in PFC 101: Introduction to Patient-Centered Care.
Chapter Updates
Welcome, New Chapters
Qatar Red Crescent - Medical Affairs Division, Qatar
In a new blog post, IHI Open School Chapter Leaders Jesse Russell and Kristen Swain answer our questions about how they relaunched the Open School Chapter at Suffolk University after several years of inactivity. Learn how Suffolk leveraged public narrative — taught in the Open School course Leadership and Organizing for Change — to successfully call others to action. Congratulations to the Suffolk Open School Chapter on being recognized at their school as the most improved student organization of the year!