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April 9, 2014
The IHI Open School is an innovative learning community where you can take free online courses, earn certificates, network with peers and experts, and gain confidence and skills in quality improvement and patient safety to change health care.
What are workarounds? Why are they bad? How do we avoid them?
A couple weeks ago, we posed those three questions to MIT senior lecturer and IHI Senior Fellow Steve Spear. His answers, in a new animated video on the Open School website, highlight a toothache, catastrophes, and a methodology that transforms workarounds into learning loops. Check out the video here.
Celebrate National Healthcare Decisions Day by joining a free webinar with Ellen Goodman, co-founder of the Conversation Project, and three special guests. The webinar, scheduled for April 16 at 3 PM EST, will discuss why people hold back from having conversations about end-of-life care and how we can overcome these barriers. After the discussion, your challenge will be to have “the conversation” with someone within seven days, and share your story on social media by posting photos with hashtags #NHDD and #TCP.
What will the next 20 years of health care improvement look like? During last year’s IHI National Forum on Quality Improvement in Health Care, Abigail Harrison, Measurement Lead at Haelo (an innovation and improvement center in Salford, United Kingdom, with the goal to improve population health and health care for the city’s residents), asked a number of IHI staff, faculty, and partners where they expected to see the greatest improvement in health care over the next 20 years. Watch this video to see what they said.
We are pleased to announce Jake Reynolds and Kelsey Priest will be joining the IHI Open School Regional Leadership team as the new leaders for the Southwest and West Coast United States regions, respectively. Jake and Kelsey have been active members and leaders in the Chapter community and are looking forward to adding their expertise and energy to the IHI Open School team. Read their introductions below and join us in welcoming them! Want to find out more about your Regional Leader, or how to contact them? Profiles for all of our Regional Leaders are available here.
Hi everyone! My name is Jake Reynolds, and I’m a second-year medical student at The University of Texas Medical School at Houston. I grew up in Austin, TX and attended Trinity University in San Antonio, where I majored in Biochemistry and earned a minor in Business Administration. I hope to be able to open up communication between the Chapters in our region, and share ideas on how to make each Chapter thrive to its fullest. We’ll be having a couple of regional conference calls this year to connect and stay updated on each Chapter’s experiences. Please don’t hesitate to contact me for anything at all — I look forward to hearing from you!
My name is Kelsey Priest. I will graduate with a Master of Public Health in Health Management & Policy from Portland State University (PSU) in June 2014, and I will be starting medical school at Oregon Health & Science University (OHSU) in August 2014. During my MPH program, I served as the first President of the collaborative PSU & OHSU IHI Open School Chapter (2012–2013) and as its Learning Coordinator (2013–present). Participating in IHI and Open School events has empowered me as a learner — and has led me to believe that as health care professionals, we can and we will do better. I am excited to continue to be a part of a community that will forever change the landscape of health care.
As a public health student, I have learned about the inadequacies and inequities that plague health care. My professional work has opened my eyes to the downstream consequences of neglecting public health, preventive medicine, and social services. I am honored to contribute, collaborate, and develop new ways to spread collective engagement and learning across the IHI Open School West Coast Region and the entire IHI Open School community. Please contact me with ideas, and let’s see how we can improve health and health care together!
