The IHI Open School is an innovative learning community where you can take free online courses, earn certificates, network with peers and experts, and gain confidence and skills in quality improvement and patient safety to change health care. Receive our newsletter from a friend? Click here to sign up.
Faculty and other trainers who are interested in teaching with Open School courses always ask us, “Where do we begin?” Thanks to insights from hundreds of educators leading quality and safety training programs, we’ve compiled a helpful Quality Improvement Curriculum Checklist. Check off important steps — such as gaining buy-in, establishing learning objectives, and selecting topics — that we know contribute to successful training programs, whether on campus or in the field. Learn even more from the Open School teaching resources.
On her second day as a sub-intern, Erin Barnes got her first look at burnout: She called a doctor at home about a patient, only to hear her fly into a rage and call the patient ‘lazy.’ “This doctor was once a student like me,” Barnes writes. “The interaction shook me, mostly because I knew I wasn’t immune to becoming a doctor like her.” As Barnes traveled the country interviewing for residency programs, she wanted to know how she could avoid becoming an angry physician, too. The best tip she got had nothing to do with work-life balance, but everything to do with celebrating small victories. Hear more personal advice from veteran health care professionals in the Open School video series, “Why did you get into health care?”
Chapter Updates
Welcome, New Chapters!
Malawai University of Science and Technology (MUST), Thyolo, Malawai
Are you passionate about creating and sustaining cultures of compassion in health care? Register today to join colleagues and peers from around the world and the Schwartz Center for Compassionate Healthcare on June 25–27 in Boston, MA. The annual conference offers immersive and interactive sessions, which provide an opportunity to learn and share best practices for improving quality, lowering costs, and strengthening patients’ and providers’ experiences by using compassionate, collaborative care.
