“Stakeholders figured it out and acted when it counted.”
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March 29, 2017

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The IHI Open School is an innovative learning community where you can take free online courses, earn certificates, network with peers and experts, and gain confidence and skills in quality improvement and patient safety to change health care. Receive our newsletter from a friend? Click here to sign up.

tcp-1.jpgWhat is a health care proxy? Why is it important to have one? At what age do you need one? IHI hit the streets of Harvard Square in Cambridge, MA, to see what people knew about the importance of designating someone to make health care decisions for them in a worst case scenario. Download our new user-friendly guide that offers facts and tips to help you and your patients make important decisions about choosing or becoming a health care proxy.

Why did the American Health Care Act (AHCA) fail to get off the ground last week? For one thing, stakeholders matter. “Virtually every hospital and hospital group, every physician group, nurses, patient groups…and many others fervently opposed AHCA,” writes Billy Wynne. “Stakeholders figured it out and acted when it counted.” Read his full list of five lessons from Health Affairs Blog, and learn more about engaging key stakeholders to create change that matters to you from the IHI Open School Improvement Change Agent Network (I-CAN).
Chapter Updates
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Welcome, New Chapters!

Lebanese Society for Quality & Safety in Healthcare, Lebanon

Total New Chapters To Date: 854

Join a Chapter near you using our interactive Chapter map!

DerekNL.jpgIHI’s President and CEO, Derek Feeley, recently reflected on the accomplishments of the Open School’s community of more than 500,000 students and residents: “It is amazing to see what can be accomplished when students and residents are armed with the necessary skills to lead change.” If you agree, share this new video from Freely with your Chapters and colleagues. Invite them to join in bringing the skills of improvement science, leadership, and community organizing to the next generation of health care.
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