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The Institute for Healthcare Improvement has new IHI Quick Courses happening around the country. These are one-day, lower-cost ways to learn from experts from the IHI Forum in cities closer to you. Upcoming topics include “Back to Basics: Building Essential QI Skills” (San Francisco, Baltimore, and Minneapolis) and “High-Impact Leadership: Developing Core Leaders” (Dallas, Los Angeles, and Boston). Learn more and sign up here.
While pregnant, Dr. Rana L.A. Awdish became a patient in her own hospital: A rupture in her liver almost killed her and caused her to lose the baby. While her skilled providers saved her life, she was horrified by the behavior of her colleagues. “As a patient, I was privy to failures that I’d been blind to as a clinician,” she writes in a perspective piece for the New England Journal of Medicine. “There were disturbing deficits in communication, uncoordinated care, and occasionally an apparently complete absence of empathy. I recognized myself in every failure.” Learn more in PFC 102: Dignity and Respect.
