IHI CEO Maureen Bisognano and Executive Vice President Derek Feeley took the stage at IHI’s 26th Annual National Forum to deliver their keynote address together. They were making a point — to achieve the next level of improvement, leaders can’t be trapped by the tyranny of the “or.” In fact, problems in health care are interconnected. To thrive today, health systems need improvers who can think in terms of “both/and,” rather than “either/or”: quality and safety, joy for patients and joy for staff, health and health care. Watch their speech here.